Shipping policy
Shipping Policy for Elite Golf NSW - Delivering Excellence Across Australia
At Elite Golf NSW, we are committed to providing you with the best shopping experience, including swift and reliable delivery of your golf equipment and accessories. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
Shipping Partners: We have partnered with Australia Post, a trusted and efficient courier service, to ensure that your golf gear reaches you in a timely and secure manner. Our collaboration with Australia Post allows us to deliver to all corners of Australia, from metropolitan areas to remote regions.
Processing Time: Orders are typically processed within 1-2 business days from the time they are placed. Please note that this processing time may be extended during peak seasons or promotional periods.
Shipping Rates: Shipping rates are calculated based on the weight of your order and the delivery location. You can view the shipping cost for your specific order during the checkout process before making payment. We strive to offer competitive and transparent shipping rates.
Delivery Time: Delivery times may vary depending on your location. As a general guideline:
- Metropolitan areas: 2-5 business days
- Regional areas: 5-7 business days
- Remote areas: 7-10 business days
Please note that these are estimated delivery times, and actual delivery may take longer due to unforeseen circumstances or external factors.
Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery on the Australia Post website.
Shipping Restrictions: Currently, we only offer shipping within Australia. We do not ship internationally. We apologise for any inconvenience this may cause.
Shipping Updates: In the event of any delays or issues with your delivery, our customer service team will promptly communicate with you to provide updates and address any concerns you may have.
Free Shipping: We may offer free shipping promotions from time to time. Check our website or subscribe to our newsletter to stay informed about any ongoing promotions.
If you have any questions or need further assistance regarding our shipping policy, please contact our customer service team at info@elitegolfnsw.com.au or (02) 9144 5110.
Thank you for choosing Elite Golf NSW. We appreciate your trust and look forward to delivering quality golf products to your doorstep!